Contact Us
We look forward to hearing from you.
At jinyingxing, we are dedicated to providing you with a smooth and enjoyable shopping experience.
Whether you have questions about orders, shipping, returns, or products, or simply need assistance with anything else, our customer support team is happy to help.
Customer Support
Email: service@virtueyu.com
We aim to respond to all inquiries within 24–48 business hours.
To help us assist you more efficiently, please include your order number (if applicable) and a brief description of your issue in your email.
Before contacting us
You might find the answers you need on the following pages:
Shipping Information
Returns & Refunds Policy
Privacy Policy
Terms of Service
Frequently Asked Questions (FAQ)
These pages cover answers to many common questions.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Our support team is off on weekends and public holidays, but we will respond to your email as soon as possible on the next business day.
Our Commitment
We value every message from you.
Whether you have questions before placing an order or need assistance after your purchase, we are committed to providing friendly, reliable, and timely support.
Thank you for choosing jinyingxing.
We look forward to serving you.
Company Name: HK VIRTUE YU HUNDRED GOODS LIMITED
Address: PORTION 1 OF UNIT NO.721A, 7/F, STAR HSE NO.3 SALISBURY ROAD, TSIM SHA TSUI, HONG KONG
Company Email: service@virtueyu.com
Phone: +1 5716991310
Website: https://jinyingxing.com/